"11:11 have played a massive role in my reintegration to the community. From being in prison they regularly checked up on me, making sure upon release that I had the right things in place and the opportunity to succeed in living a normal life again. They have gone above and beyond. I can't thank them enough for their support."
— Service User
Our Through the Gate (TTG) model for service users offers the following:
Intensive pre-release support starting 3-6 months before release.
Identifying the barriers each individual faces to breaking the cycle of offending and creating a bespoke plan.
Meeting individuals at the gate on the day of release and supporting in those crucial, initial weeks back in community and beyond.
Liaising with probation services in prison and community to ensure collaborative working and risk management.
Our work focuses on support in the following key areas:
Resettlement: Signposting to Accommodation services. Help with benefits, ID, budgeting and digital equipment.
Health and well-being: Physical fitness ( including gym memberships) counselling, recovery and neurodivergence support.
Skills: Employment, training and education.
1: REFERRAL
Referrals can come via prison, probation and other agencies including charities
2: INITIAL SESSION
We complete needs assessments and eligibility forms with referred individuals.
3: PRE-RELEASE SUPPORT
We hold one to one sessions in custody to build trust and identify barriers, building a bespoke plan for release.
4: MEET AT GATE
Where required we meet individuals at the gate on the day of release and support with initial post release appointments. Providing a phone if required.
5: POST-RELEASE SUPPORT
We provide ongoing support in the community including life skills, training opportunities, budgeting and health and well-being.
6: COMPLETION
Together with the individuals we mutually agree the project completion date. However, they are always welcome to contact us if they need further support.
